Service contracts, or scheduled maintenance agreements, are mutual agreements where a servicer or integrator (ABM Equipment) agrees to maintain equipment on a schedule. The agreement will define the scope of services provided, the frequency of maintenance, and the cost of said services. The benefit of a service contract to the processor is that repair cost is reduced, downtime risk is reduced, and scheduling can’t be missed. The benefit for the contractor is that business becomes more predicable and logistically simpler. Service agreements are overall less expensive for processors to receive and ABM to deliver, so we recommend them in most circumstances. Our policy to service everything we sell, and everything else we’re able to.